Our focus is very much on getting people through our programmes, and helping create habits around activity. However, we know that life sometimes gets in the way, and illness, injury or family stuff sometimes means you can’t continue with a programme. We’ll therefore try and be as reasonable as possible if you let us know that you can’t carry on for whatever reason. As a rule – if you’re on an 8-week programme and get as far as week 4 or 5, you won’t need to pay again for the next programme. However, you must let us know that something’s happened!
From time to time, we might need to cancel sessions – either through adverse weather or illness of our coaching team. We’ll ALWAYS do this on social media, and by emailing you through the address you provided on booking with RunTogether. We’ll always offer at least one alternative date for you to do the run, whether that’s another programme in the same week, or by extending the entire programme by a week. Please note however, that we don’t offer a refund.
Consent for taking pictures
By booking with us, we ask that you provide your consent for us to take pictures during sessions that we may then use for promotional purposes, including social media. Our primary purpose for doing this, is to inspire other people to undertake activity. We quite often see people suffering a lack of body confidence who think they can’t jog but we reckon that almost everyone can complete a 5k run in 8 weeks if they are committed and put the effort in. We are really proud of everyone that we’ve supported in achieving this and therefore love to shout about everyone’s achievements as it encourages others to start.
If you object to us using your image for any reason, please let us know and we’ll vet them appropriately (this includes removing them from our social media channels and website).